RESUME
Communications + Marketing, Community Engagement, Digital Content + Graphic Design have encompassed my professional career for almost 25 years + over this time I have worked for many progressive companies that have each taught me a range of specialised skills.
My current role as Coordinator, Marketing + Engagement for James Cook University is a diverse position sitting within the large Marketing team which is spread across Tropical North Queensland. This role allows me to showcase my creative skill set in marketing communications + design, adding value to the JCU brand + continued success across their marketing campaigns.
COORDINATOR, FUTURE STUDENTS
James Cook University | Townsville
March 2020 - Current
Providing communications + marketing support to maximise student growth, revenue generation, relationship management + communications for JCU in North Queensland, Nationally + Overseas.
Working within the JCU Marketing team, I assist in the coordination, development + implementation of targeted communications + marketing initiatives, creating awareness of the JCU brand + providing practical support + input for local + national + international campaigns.
COMMUNICATIONS + MARKETING COORDINATOR
Ronald McDonald House Charities North Australia
Feb 2018 - Feb 2020
KEY RESPONSIBILITIES
​
Communications
Provision of marketing + communications support in line
with Ronald McDonald House Charities brand including:
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Production + publication of chapter collateral including annual reports,
impact reports, brochures, direct mail campaigns, fundraising appeals + tool-kits, signage, banners, posters, stationery -
Production + publication of family, volunteer + chapter case stories
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Written media releases and media engagement
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Graphic design, videography, photography, EDM’s, social media management
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Engaging with local, remote + rural families for content to share with stakeholders
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Maintain + update website
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Create + manage fundraising portals
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Identify grant opportunities, collate + submit
​Community Engagement
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Present to corporate + community groups
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Form strong relationships with media across the region to promote RMHC family stories + fundraising events + coordinate additional PR activities as needed
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Represent chapter at fundraising + marketing initiatives,
activities + events -
Engage effectively within the community + with donors through social media, phone calls, in writing, delivering tours + presentations for appropriate communication + recognition
​Management, Systems + Admin
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Monthly media reports to stakeholders
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Report on budgets and marketing activity
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CRM data entry + running reports
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Input, cleanse + update data in Exceed (Management system)
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Monitor sector trends, innovation + best practices
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Training external staff in systems management
​
2016 - 2018 Communications Coordinator - Intersport | 3 locations
2007 - 2014 Advertising Designer, Media Manager - Sensis Yellow Pages
2010 - 2011 Media Design Manager - Sensis Yellow Pages
2006 - 2007 Graphic Designer - BB Print Pty Ltd | Mackay
2005 - 2007 Freelance Designer - BMA Mines
2001 - 2003 Graphic Designer - Kwik Kopy Printing | Townsville
2000 - 2001 Graphic Designer - Image Print | Townsville
1996 - 2000 Graphic Pre Press - Paradise Colour Litho | Cairns
4 Year Apprenticeship
Career
experience​
Technical
Adobe Creative Suite
Microsoft Office Suite
Google Analytics
Squiz Matrix
Oracle Eloqua
WordPress
Mailchimp
Funraisin + everydayhero
Isentia + Hootesuite
Exceed Beyond
Mac OS + Microsoft OS
Marketing and Media
Graphic design
Website maintenance + management
Content creation
Branding + online graphics
Printed collateral
Photography + photo editing
Video creation + management
Online + social media advertising
Email + Social campaigns,
analytics + scheduling
Media alerts + releases
Copywriting + media stories
Proofreading
Management
Stakeholder Collaboration
Retail Sale Concepts
Event Management
Statistics + Data Collection
Time Management
Performance Management Training
Site Visits
Projects
Effective Meetings
Workload Targets
Education
Open Colleges
2016 - Current, Cert IV - E1131 Marketing + Communications
(Specialising in Digital Marketing)
Harvard Business School
2011 - 2012, Harvard Manage Mentor - New Manager Program
​
Qld School of Printing and Graphic Arts | Griffith Campus | Brisbane
1996 - 1999, Cert III - Graphic Prepress - 4 Year Apprenticeship
​
St Mary's Catholic College | Cairns
1991 - 1995, Senior Certificate
Volunteering
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McHappy Day
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McDonald's Townsville Running Festival
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Ronald McDonald House Charities Gala Ball
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Secretary. Norths Junior Rugby League